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Terms and Conditions of Luppino Jewels

Users who use the Services offered by Luppino Gioielli declare that they know and accept these general terms and conditions.

Owner of Luppino Gioielli and related services

Luppino Gioielli Srls
Via Carusa 32, 89027 Sant 'Eufemia of Aspromonte (RC) CF / VAT: IT 02988480808
Chamber of Commerce of Reggio Calabria

Information about Luppino Gioielli

luppinogioielli.com is the official website of Luppino Gioielli Srls, a company that deals with the online sale of precious and semi-precious jewels, artisanal and not. Through the site, the user can search for information on the brand and buy products online.

Content provided by the User

Users are responsible for their own and third-party content that they share on Velasca, by uploading them, inserting content or by any other means. Users relieve the Controller from any responsibility in relation to the illegal dissemination of third party content or the use of Luppino Gioielli, in ways that are contrary to the law.

The Owner does not make any kind of moderation of the contents published by the User or third parties, but undertakes to intervene in the face of reports from Users or orders given by public authorities in relation to content deemed offensive or illicit.

Rights on content provided by Users

The only rights granted to the Owner in relation to the contents provided by Users are those necessary for the operation and maintenance of Luppino Gioielli.

Content provided by third parties

The Owner does not make any preventative moderation on the contents or links provided by third parties shown on Luppino Gioielli. The Owner is not responsible for these contents and their accessibility.


In order to use the Service or part of it, Users must register by providing, in a truthful and complete way, all the data requested in the relevant registration form and accept the privacy policy and the present general conditions. The User has the duty to keep and keep confidential his access credentials.

Account cancellation and closure of user accounts

Registered Users can deactivate their accounts, request their cancellation or stop using the Service at any time, through the Velasca interface or by contacting the Owner directly.

The Holder, in case of violation of these Terms, reserves the right to suspend or terminate the User's account at any time and without notice.


Purchase procedure

Each order sent constitutes an offer for the purchase of products. Orders are subject to availability and discretionary acceptance by the Owner.
The User must select the products and check-out, after carefully checking and possibly changing the information contained in the order summary. The order is made by confirming the order and is subject to payment of the price, taxes and shipping and payment costs indicated in the order summary form.

The Order Processing Receipt does not constitute acceptance of the order. The contract is concluded when the Order Confirmation is sent by the Data Controller to the e-mail address provided by the User. The Owner reserves the right not to confirm an order by communicating to the User within 20 days of purchase, to the email address associated with his purchase, the possible unavailability of one or more of the products purchased. In this case the Holder will refund the price and shipping costs incurred by the User.

Availability of products

Prices, descriptions or availability of products displayed are subject to change without notice. The inserted photos are indicative and do not constitute guarantee of the quality of the products.

Execution of the Order

The Order is executed in the terms specified in the summary page and in the Order Confirmation email, subject to the availability of the ordered product.
The Owner can not be held responsible for damages suffered by the User due to delays in delivery that are not dependent on circumstances foreseeable by the parties at the time of sending the Order Confirmation.


Deliveries are made during normal business hours to the address indicated by the User and in the manner specified in the order summary.
Upon delivery, the User must verify the content by specifying any anomalies in the delivery form.
In case of failure to collect within the term established by the carrier, the products will be returned to the Holder, who will refund the price of the products but not the shipping cost. The Owner can not be held responsible for errors in delivery due to inaccuracies or incompleteness in completing the purchase order by the User, for any damage occurred to the Products after delivery to the carrier or for delays in delivery to the latter imputable.

Right of withdrawal

In case of purchase of products or services on Luppino Gioielli the User has the right to withdraw from the contract without indicating the reasons, within 30 days. The withdrawal period expires after 30 days from the day on which the User or a third party - other than the carrier and designated by the User - acquires physical possession of the assets. To exercise the right of withdrawal, the User is obliged to inform the Owner of the decision to withdraw by means of an explicit declaration sent to the indicated contacts.

Effects of withdrawal

If the User withdraws from the present contract, all the payments he has made to the Holder, including the delivery costs, will be reimbursed (with the exception of the additional costs deriving from the choice of a type of delivery different from the less expensive type of delivery standard offered) without undue delay and in any case no later than 30 days from the day on which the Owner is informed of the decision of the User to withdraw from this contract. These refunds will be made using the same payment method used by the User for the initial transaction, unless the User has expressly agreed otherwise; in any case, the User will not incur any costs as a consequence of such reimbursement. The reimbursement may be suspended until receipt of the goods or until the demonstration by the User of having returned the goods, if previous.
The User is requested to return the goods and deliver them to the Owner without undue delay and in any case within 30 days from the day on which he announced the withdrawal from this contract. The deadline is met if the User sends back the goods before the expiry of the 30 days. The costs of returning the goods will be charged to the User. The User is only responsible for the diminished value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.

Limitations on the right of withdrawal on products

Products damaged or used, even partially, are not replaced or refunded. The User must insert a copy of the delivery document received inside the packing box.
The right of withdrawal does not apply: to goods made to measure or clearly personalized or which, by their nature, risk to deteriorate rapidly, are sealed and can not be returned for reasons of hygiene or are related to health protection and have been open after delivery.


The Consumer User is entitled to guarantee the conformity of the products and services purchased. The warranty has a duration of 24 months from the delivery of the goods and the lack of conformity must be communicated to the Owner within 2 months of discovery.
To exercise the warranty right, the User must send an e-mail to the Data Controller indicating the order number and the accurate description of the defect (we also recommend attaching photographic material).
All elements are essential and will be verified by the Owner before giving a response to the User.
If the defect of conformity of the product is established, the User has the right to obtain, upon return to the owner of the defective product, its repair or replacement. The User also has the right to request the owner a reasonable price reduction or the termination of the contract if the repair and replacement proved impossible or excessively expensive, the Owner has not repaired or replaced the goods within a reasonable period or the replacement or repair previously carried out has caused considerable inconvenience to the User.
To exercise the warranty right and for further information in this regard, the User is obliged to contact the Data Controller.

The Service is provided "as is"

The Service is provided by the Owner "as is", with no warranty expressed or implied for its accuracy or availability.

Service interruption

The Owner reserves the right to add, remove features or features or suspend or interrupt the provision of the Service, either temporarily or permanently. In the event of a permanent interruption, the Data Controller will act as much as possible to allow Users to withdraw their information hosted by the Data Controller.

Resale of the Service

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit any portion of Luppino Gioielli and its Services without the express permission of the Owner, guaranteed directly or through a specific resale program.


The User undertakes to indemnify the Holder (as well as any companies controlled by him or her affiliates, its representatives, directors, agents, licensees, partners and employees), from any obligation or liability, including any legal fees incurred to defend itself in court, that should arise in the face of damage caused to other Users or third parties, in relation to the content uploaded online, to the violation of the terms of the law or the terms of these conditions of service.

Usage not allowed

The Service must be used as set out in the Terms.
Users can not:

  • reverse engineer, decompile, disassemble, modify or create derivative works based on Luppino Gioielli or any portion of it;
  • circumvent the IT systems used by Luppino Gioielli or its licensors to protect the content accessible through it;
  • copy, store, modify, change, prepare derivative works or alter in any way any of the contents provided by Luppino Gioielli;
  • use any robot, spider, search and / or site retrieval application, or any other device, process or automatic means of accessing, retrieving, scraping or indexing any portion of Luppino Gioielli or its contents;
  • rent, lay off or sub-license Luppino Gioielli;
  • defame, offend, harass, enforce threatening practices, threaten or otherwise violate the rights (such as the right to privacy and publicity) of others;
  • disseminate or publish illegal, obscene, illegitimate, defamatory or inappropriate content;
  • use Luppino Gioielli in any other improper way that violates these Terms.

Privacy policy

For information on the use of personal data, Users must refer to the privacy policy of Luppino Gioielli.

Intellectual property rights

All trademarks of the Application, figurative or nominative, and all other signs, trade names, service marks, word marks, trade names, illustrations, images, logos appearing on Luppino Gioielli are and remain the exclusive property of the Owner or licensees and are protected by applicable trademark laws and international treaties.

Age requirements

Users declare to be of age according to the legislation applicable to them. Minors can use Luppino Gioielli only with the assistance of a parent or guardian. Under no circumstances less than 16 years can use Luppino Gioielli.

Limitations of responsibility

The owner, within the limits of the applicable law, is liable for damages of a contractual and extra-contractual nature to the Users or third parties exclusively when they constitute immediate and direct consequence, for fraud or gross negligence, of the activity of Luppino Gioielli.

The User exonerates and expressly relieves the Holder from all responsibility, within the limits allowed by applicable legislation, in relation to any damages or claims of any type and kind of their own and / or third parties including direct, indirect, punitive, incidental, special damages , damages resulting from lost profits, lost revenues, loss of data or replacement costs deriving from or in any case connected with this agreement.

Changes to these Terms

The Owner reserves the right to make changes to the Terms at any time, giving notice to the User through its publication within Luppino Gioielli.

The User who continues to use Luppino Gioielli after the publication of the changes, accepts without reservation the new Terms.

Sale of the contract

The Owner reserves the right to transfer, assign, arrange for novation or subcontract all or some of the rights or obligations deriving from the Terms, provided that the User's rights set forth herein are not affected.

You may not assign or transfer in any way your rights or obligations under the Terms without the written permission of the Owner.


All communications relating to Luppino Gioielli must be sent using the contact information indicated in the Contract.

Ineffectiveness and partial nullity

Should any provision of the Terms be invalid, invalid or ineffective, the aforementioned clause will be eliminated while the remaining clauses will not be affected and will remain fully effective.

Applicable law and competent court

These Terms and all disputes concerning the execution, interpretation and validity of this contract are subject to the law, the jurisdiction of the State and the exclusive jurisdiction of the court of the place where the Holder is located. An exception is the exclusive forum of the consumer, if the law foresees it.

Online dispute resolution for consumers

The consumer residing in Europe must be aware of the fact that the European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial manner any dispute relating to and / or deriving from contracts for the sale of goods and services stipulated on the network. As a consequence, if you are a European consumer, you can use this platform for the resolution of any dispute arising from the online contract stipulated with the Owner.
The Owner is available to answer any query sent by email to the email address published in this document.